Two years ago at this time, I was given the choice of a new phone. I was excited; it would be the first proper smartphone I’d ever owned. True, I had had a smartphone before – a Samsung Galaxy Ace. Possibly the worst thing in the world. It was super slow and almost useless as a smartphone. It wasn’t a good introduction to Android for me. I’d been handed a Windows phone by a friend of mine, being told that Windows Phone was actually a pretty good operating system. After a couple hours of use, I completely agreed. The thing that blew me away was the speed. The phone he was demoing this on wasn’t a pricey phone, it was fairly budget. I must stress this – Windows Phone is snappy as hell, it’s really very impressive and nice to use. The UI is cool, funky and impressively simple – I’ve never gotten lost on my Windows phone. So when my Father asked me what phone I wanted, I replied “Any Windows Phone.”

The phone we settled on was the Nokia Lumia 820 (this was before Microsoft bought Nokia). This is on the cheaper side of the Lumia spectrum but packed with nice features and not-too-shabby specs either. It’s got a 5″ screen and an 8mp camera. Okay, so that’s not great – but you need to remember that this was two years ago and this wasn’t an expensive phone.

The most impressive thing about this phone is the screen; the colours are bright, accurate and vivid. I love looking at this screen and I love using this phone. The OS is snappy, quick and easy to use, and is bursting with features I still wish were in Android. The phone, in true Nokia style, feel indestructible. I’ve thrown it around in my time, and it’s barely scratched. I could beat someone to death and then call the police with the same phone. This is not an exaggeration.

In the past few weeks, I’ve been given a new choice. My two-year contract was up time for a new phone. Time to make the choice: stick with Windows or go Android. At first, the choice was simple for me, I was going Windows. But my internal voices, multiplied by time, wore down my confidence. Also, my brother has some ungodly power to convince me to do things. I asked myself whether I was really prepared to spend another two years on windows. I eventually decided that I was not. I went with Android.

Why then? I was so positive about it. I raved to my friends about how much I liked my phone and how everyone should use Windows because it is the best phone OS out there. I actually convinced one of them to get one, and he seems pretty happy with it. How can someone so enamored with Windows peel off and fall into the net of Android so simply? Well, I’ll tell you, Windows is almost there. It’s almost at the point where I could honestly say that it’s the best. It is, in fact, irritating close – there are just a few things which need to be fixed in Windows for it to be great. But Microsoft isn’t getting the point.

Let’s start with the little things, because the little things are the biggest problem.

I’ve recently started my first year at University, so I’ve never had this problem before now, but now it’s there it’s the worst thing in the world (besides the Samsung Galaxy Ace). The WiFi network on my campus has a login system. That means I have to enter a username and password to get online. Most operating systems would be like, “No problem, Henry, I’ll just save this in my settings and you won’t have to worry at all about connecting. You won’t even notice it happening.” Windows desktop does this, Android does this, iOS (I assume) does this. Windows Phone says, “I can remember one thing – your username or your password, take your pick”. Why? Why is this an issue? When the Windows Phone team implemented the WiFi feature, why did they design it like that? Why should I have to enter my password every time I go near the network? What’s worse is it beeps at me every half an hour until I enter it, or tell it I don’t want to. Oh, and if the WiFi drops for a second, I have to enter my password again.

Another small problem, which some would regard as being quite a large problem, is the complete and utter lack of a proper multitasking function. Windows does have a vague form of multitasking, which stores any open apps in memory until it is manually closed by the user. It doesn’t give those apps and CPU time unless it is being looked at and on the screen. This is great for if you’re trying to squeeze the battery for all it’s got but awful for productivity. The result is a multitasking system which is very slow because it has to resume operations of the running app when you switch to it. If you don’t know what that means, it means that when you switch to another app in multitasking, you have to wait a few seconds for it to remember what you were doing. Other OS’s actually run the app in the background. They may give priority to the app you are currently using, but the other apps you have open are actually open and talking to the phone. The whole experience isn’t a deal-breaker for me, but it is bloody annoying at times – especially when you aren’t in a patient mood.

The biggest problem which people always jump to when they are asked about Windows Phone is the apps. Or, put more accurately, the lack of apps. Most of the essential apps are currently available for windows phone, but that’s only because Microsoft is sensible. Facebook and Twitter are absolutely essential, and when neither company expressed interest in making apps for windows phone, Microsoft got permission to do it themselves. The apps Microsoft make are okay. They clearly aren’t as good as the official ones and are constantly behind. This is because Facebook and Twitter have dedicated teams working on their apps, while Microsoft doesn’t, and they have to keep up with the updates of the official apps. This is, I think, a fundamental problem with the development of Windows Phone, but more on that later. I’ve always told people that Windows Phone is for the individual who doesn’t really use apps, or doesn’t consider apps as an important part of their lifestyle. I think this is true, but this individual would have to go from not using most of the apps their phone has to offer, to someone who has locked them self out of the availability to those apps.

Microsoft is trying their best to combat the ‘app-gap’ by using the ‘universal app platform’ what they came up with. Microsoft noticed that a lot more people use apps on their desktop PC than then number of Windows Phones out there. They had the quite good idea of giving the developers the ability to, in one fell swoop, make an app for desktop Windows and Windows Phone. They make one app which works on desktops, phones, Xbox, and tablets. I think this is something which could very well work. It all depends on how much windows store apps on the desktop take off. I don’t ever use them and never have – but that’s just me.

They also are working on some converter-me-bob machine, which developers can feed their Android app into, and get a Windows app back. This is actually a pretty good idea, and may solve a lot of problems, depending on how well it works.

I have a theory about why it is that Windows Phone feels half finished. It has the same problem that Linux has. It’s not popular. People who use it love it, but that’s only about 2.5% of people who have phones. Most developers can’t be bothered or don’t think it’s sensible to spend the money on developing apps which will reach such a small number of people. If real money is involved, you ain’t gonna get that back from Windows Phone. What it needs is more users, users want more apps in the store to go to Windows phone, developers won’t make apps for a platform with do few users. And the cycle goes on and on. What can Microsoft do? They’re trying to make windows phone as attractive as possible for developers. It’s entirely free to get your apps on Windows Phone, which makes it attractive to young and hobbyist developers who don’t want to spend money on their apps. But this results in a load of low-quality apps. It’s not a good situation at the moment. And it’s not gonna get better until Windows Phone has more users – and we’ve already been through the problems with that.

Windows Phone currently has a market share of around 2.5%. That’s barely anyone – it’s only a little better than Blackberry. BLACKBERRY. I’m surprised they even still exist and that person actually buys from them! As far as I’m concerned, Windows Phone only still exists because Microsoft has some plan for it. Satya Nadella has said that Windows Phone isn’t dead yet. To me, this meant that Windows 10 for Phones is gonna fix everything. Windows 10 will save everything and make the OS the savior we’ve all wanted.

Windows 10 for phones is almost out, so I’ve downloaded the beta to see if this is the case. Microsoft has made some very big improvements – to the UI. The one thing I had almost no problems with. Of all the things that needed work, the UI was not one of them. Obviously, add a few things, like the new wallpaper thing, but please focus on the other glaring problems! Windows Phone has some big and small problems at the core, a lot of under-the-hood issues which need fixing. Microsoft seems to have fixed nearly none of them. This is very disappointing. Perhaps they will fix these things in later updates, I believe this is the plan. But I don’t think I can wait for an undisclosed amount of time for these problems to maybe be fixed.

So, why am I switching to Android? I’m taking a break from Windows. I want to use a complete OS until Windows is at a point where I feel like it is complete and works perfectly – as well and effectively as its competitors. I can see windows phone following two paths, depending on what Microsoft do next: It will either have a massive cash and resource injection and get the attention it needs to become what Microsoft supposedly want it to become, or it will fizzle and die over the next few years. In its current state, I’d be surprised if it’s still around by 2019. Then again – I’m very surprised that BlackBerry still exists. At least Windows Phone isn’t as bad as the Samsung Galaxy Ace because that is literally the worst thing in the world (I’m gunning for an inside joke, here).